Monday 17th September 2018
9.30 - 5pm
This 1-day intensive course in consultation skills will give you the information required to exceed your client’s expectations and increase salon revenue.
Precise skin analysis is the foundation to achieving the best results possible. The course gives you the knowledge required to achieve the best end results for your clients. During this training we will discuss influences on treatment outcomes both positive and negative including managing expectations. We will review skin types and how to analyse the skin effectively.
You will be armed with all the right questions and information to carry out all of your consultations with confidence. Increased sales, professional treatments and client satisfaction are the aim. This course will include the following:
- How to Properly Analyse Skin
- Skin Types & Skin Conditions
- Contra-indications & Indications to Treatment
- What Treatment & Why
- Choosing Active Home Care Plans
- Documentation & Clinic Practices
- Influences on Treatment Outcomes
- Managing Client Expectations
- Retailing As Part of the Consultation Process